Vacuum Symptom Checker
Pick the machine type, then the closest symptom. When several guides cover the same complaint, one or two follow-up questions use only the distinctions those guides already make. This checker does not rank causes or decode error codes.
Robot vacuum
Won't turn on or shows no lights
Turns on but will not start a cleaning job
Won't return to dock, or isn't charging
- Robot Vacuum Won't Return to Dock? Navigation vs Charging
- Robot Vacuum Keeps Getting Stuck? Find the Repeat Trap
- Robot Vacuum Not Charging? Match the Error to Your Model
- Robot Vacuum Error Codes: Match the Model and the Message
- Robot Vacuum Not Emptying? Check Your Dock and Model
- Robot Vacuum Battery Signs and Replacement Routes by Model
- Robot Vacuum Keeps Stopping? Read the Error Before Resetting
Won't connect to Wi-Fi, the app, or a voice assistant
Doesn't start at its scheduled time
Gets stuck, spins in circles, or keeps stopping
Not picking up dirt, or a brush is not spinning
Map won't build, save, or looks wrong
Ignores no-go zones, virtual walls or boundaries
Skips spots, edges or whole areas during a run
Making a loud noise
Burning smell, smoke, or abnormal heat
Smells musty, dusty or unpleasant (not burning)
Shows an error code or spoken error
- Robot Vacuum Sensor Errors: Cliff, Bumper and LiDAR Checks
- Robot Vacuum Error Codes: Match the Model and the Message
- Robot Vacuum Wheel Error: Suspended, Stuck or Jammed
- Robot Vacuum Says Bin Missing? Check Seating and Contacts
- Robot Vacuum Not Emptying? Check Your Dock and Model
- Robot Vacuum Keeps Stopping? Read the Error Before Resetting
Need to reset the robot
Need to clean the robot
Unknown brand or missing model label
Not sure, or several symptoms
Robot mop or vacuum-mop combo
Floor is still dirty, wet, streaked, or the pad misbehaves
A whole room is omitted from the job
The dock or station smells bad
Mop pads or roller stopped spinning
Says the water tank is missing or not detected
Not sure which mop problem, or several at once
Cordless stick or handheld
Won't turn on, not charging, or a red light is flashing
Starts, then cuts out, pulses, or shuts off
Losing suction, or the brush bar is not spinning
Battery not lasting, or I need to replace the pack
Making a loud noise
Smells bad
Keeps beeping
Wet dry vacuum mop (floor washer) problem
- Floor Washer Streaks? Check Water, Solution and Roller
- Floor Washer Not Picking Up Water? Check the Dirty Tank
- Floor Washer Not Spraying? Check the Clean Tank and Ports
- Floor Washer Self-Clean Not Starting? Check Your Dock
- Wet-Dry Vacuum Mop Roller Not Spinning by Model
- Wet-Dry Vacuum Mop Smells Bad? Model-Specific Checks
- Wet Dry Vacuum Mop Not Charging? Check the Dock Contacts
- Wet Dry Vacuum Mop Troubleshooting: Model-Specific Routes
- Floor Washer Leaking Water? Check the Tanks and Base
- Floor Washer Error Light? Meanings by Model
Handheld or 12V car vacuum
Unknown brand or missing model label
Not sure, or several symptoms
Corded upright or canister
Not turning on, or it shut off while cleaning
No suction, or the brush roll is not spinning
Smells bad
Blows dust out of the back or exhaust
Wet/dry or shop vac stops sucking
Overheating and shutting off
Cord won't wind back in
Hard to push, or sticks to the carpet
Making a loud or new noise
Bag indicator says full, or stays on with a new bag
Wet/dry or shop vac filter needs cleaning or replacing
Trips the breaker or blows a fuse
Not sure, or several symptoms
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